I got a special project off to Fons & Porter last week (more details on that later :o), and I have been trying to wrap up my Hugs and Holly book to get it off to the printer. This project kept getting delayed, and delayed, and delayed. I actually almost lost the whole thing a week and a half ago. I had all of my working files on a hard drive to take between my desktop computer and laptop, and one day I couldn't open or even see any of my files on that hard drive anymore. Panic! I'm FAIRLY good at computers and figuring out problems, but this one had me baffled and, I'll just say it, a little freaked. I tried MANY things, researched on-line, and finally found this software to try. I purchased it, downloaded it, and found some hope. With this software I could actually see the files sitting there... waiting and wanting to be used, but I couldn't quite reach them. I was VERY pleasantly surprised when I emailed the company, not expecting a reply for at least a few days if at all, and they emailed me back within the hour! We did some back and forth and within 24 hours I had copied my files to my computer AND backed up to another new hard drive. Phew! Much relief and many hours of "re-work" saved.
I'm telling you all of this for two reasons. One, to let you know the Hugs and Holly book is in the works... it will be here soon! And two, I know computer problems happen to all of us, and if you ever have a problem, you might try this company. I'm always leery of these things. You research on the internet trying to find a solution, and taking chances on things not knowing if they will work or if you can even trust they will do what they say. This software and company had several reviews on reputable sites that I felt I could trust, but the best part was their customer service. They were right on the problem and helped me every step of the way until it was solved. Their name is Active@, and the software of theirs that helped me was called Active@ File Recovery. Here's a link to some of their products Active Software
So I'm happy to say, I'm back to work on the book. I guess I better go do it now... I wish you a happy day and NO computer problems :o)
Kelly



























